To What Extent Business Excellence Dimensions Affect the Resilience and Performance of Qatari Enterprise: A Conceptual Report

An organization's performance can be led by implementing a management approach called "business excellence." However, the European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Award (MBNQA) are two most well-known excellence models. Prior to Covid-19 outbreak, there was no significant crisis within decade that put those business principles test. This paper looks conceptual framework connects dimensions with resilience as mediator. In this study, three concepts—business excellence, resilience, performance—are conceptually linked. paradigm should empirically evaluated in Qatari companies looked at from various cultures markets order do more research.